In order to connect Wechat, please ensure you have a WeChat Official Account. You will need to contact support@vivacityapp.com should you wish to activate this function.


Criteria for connecting to WeChat

  • You must have the WeChat app on your mobile phone.
  • Your WeChat login is linked to your Official Account.
  • You are the Administrator of your Official Account.


Steps to connect to Wechat

  1. Login to portal.
  2. Navigate to Profile > Account Settings.
  3. Please click on the WeChat tab on the Account Settings page (see below).
  4. Click on 'Connect to WeChat' button. You will then be taken to a new screen to scan the QR Code via the WeChat app on your phone. Note: this is the QR Code request authentication from you to connect to our Viva City service.
  5. Once you give the authentication through the Wechat app, (click the green button for 'OK / Confirm').
  6. Viva City team will generate 2 different QR codes for you to use: one for the venue and one for the marketing.