How to Guides & Support

How to Connect your Viva City Account to your WeChat Official Account
In order to connect Wechat, please ensure you have a WeChat Official Account. You will need to contact support@vivacityapp.com should you wish to activate t...
Sun, 30 May, 2021 at 11:10 AM
System and Browser requirements for Viva City Portal
We recommend users of Viva City to check with their system administrators to ensure the following system and browsers are available. Operating System Re...
Wed, 11 Dec, 2019 at 3:58 PM
Configuring WeChat Mini Program to Open a Web Page
Overview As per the WeChat mini-program development requirements, the developer needs to configure a list of domains in advance for each mini-program befor...
Sun, 30 May, 2021 at 11:13 AM
How to create email template on Admin portal
Follow the steps below: Log into Viva City admin portal https://admin.vivacityapp.com/ Click on your name at the top right corner, and select ‘Setting...
Wed, 8 Mar, 2023 at 3:05 PM
Creating Your FAQ Section on the Mini-Program (MP)
This guide will walk you through the simple steps to set up the FAQ (Frequently Asked Questions) feature on your MP through VIVA CITY portal.  Students ...
Mon, 24 Jun, 2024 at 2:58 PM