General Settings & Getting Started

Invite New Users
There are five types of user roles that determine the level of access a user will have in your account: Sales - Can be restricted by countries, cities and...
Thu, 13 Oct, 2022 at 11:30 AM
Set up Facilities in Settings
This article helps explain the steps of creating and setting up facilities for your property in CMS. We have created a list of facility icons on the CMS...
Mon, 5 Jul, 2021 at 1:24 PM
Set up contact email for the enquiries
To set up a generic email address for the purpose of all general enquiries: After logged in, go straight to Setting under your profile, from the menu on t...
Mon, 5 Jul, 2021 at 1:26 PM
Connect to HubSpot for Enquiries integration
It's easy to connect VIVACITY Admin with HubSpot. Please follow the steps below: Go to Settings > CRM Click on the connect button  Select the ...
Tue, 8 Nov, 2022 at 12:12 PM
Add WeChat Articles to your Mini Program
This article will explain how you can add WeChat Official Account articles to your Mini Program Step 1: Select Contents from the left tab bar and cl...
Mon, 23 May, 2022 at 5:13 PM
Set up promotions
Promotions will attract users to interact with the mini-program much better. Setting up promotions on Viva City's support mini-program is quite straight...
Thu, 22 Jun, 2023 at 11:30 AM
Requirements to enable 360 / Virtual Tour for the mini program
Overview Viva City offers the ability to load the existing 360/Virtual Tour website for each property within the mini program. However load the website wit...
Tue, 17 Oct, 2023 at 9:15 AM
Settings Notifications on Chat Apps
Overview Viva City offers the ability to push different types of notifications to Microsoft Teams and Slack. You can access to this page through the "...
Tue, 5 Mar, 2024 at 9:01 AM
Connecting Salesforce for Enquiries
Integrating Salesforce with VIVACITY is almost effortless if we are getting the right steps and credentials. Navigate to Settings > Integrations >...
Tue, 19 Mar, 2024 at 11:24 AM