General Settings & Getting Started

Invite New Users
There are five types of user roles that determine the level of access a user will have in your account: Sales - Can be restricted by countries, cities and...
Thu, 13 Oct, 2022 at 11:30 AM
Set up Facilities in Settings
This article helps explain the steps of creating and setting up facilities for your property in CMS. We have created a list of facility icons on the CMS...
Mon, 5 Jul, 2021 at 1:24 PM
Set up contact email for the enquiries
To set up a generic email address for the purpose of all general enquiries: After logged in, go straight to Setting under your profile, from the menu on t...
Mon, 5 Jul, 2021 at 1:26 PM
Connect to HubSpot for Enquiries integration
It's easy to connect VIVACITY Admin with HubSpot. Please follow the steps below: Go to Settings > CRM Click on the connect button  Select the ...
Tue, 8 Nov, 2022 at 12:12 PM
Add WeChat Articles to your Mini Program
This article will explain how you can add WeChat Official Account articles to your Mini Program Step 1: Select 'Articles' from the left tab ...
Thu, 19 Sep, 2024 at 8:50 AM
Requirements to enable 360 / Virtual Tour for the mini program
Overview Viva City offers the ability to load the existing 360/Virtual Tour website for each property within the mini program. However load the website wit...
Tue, 17 Oct, 2023 at 9:15 AM
Settings Notifications on Chat Apps
Overview Viva City offers the ability to push different types of notifications to Microsoft Teams and Slack. You can access to this page through the "...
Wed, 17 Jul, 2024 at 10:27 AM
Connecting Salesforce for Enquiries
Integrating Salesforce with VIVACITY is almost effortless if we are getting the right steps and credentials. Navigate to Settings > Integrations >...
Tue, 19 Mar, 2024 at 11:24 AM
Create and Add Promotions into your MP
Adding promotions to your mini-program (MP) is a great way to keep your followers and students informed and engaged. It is also an effective method for incr...
Thu, 6 Jun, 2024 at 9:47 PM
How to Use the AI Translation Tool
Welcome to our AI Translation Tool! Below are the simple steps to get you started: Open the Translation Tool: Access our translation tool page through yo...
Thu, 18 Jul, 2024 at 10:37 AM